Last Updated: January 2026

1 Introduction & Acceptance

Welcome to TG299.ws. These Terms and Conditions ("Terms") form the basis of the agreement between the TG299 platform ("we", "us") and you ("user", "member"). By accessing or using the TG299 website or app, you are deemed to have automatically accepted these Terms.

We believe transparency is the foundation of trust. That's why our Terms and Conditions are written in plain, straightforward language — so every member can clearly understand their rights and responsibilities.

Important: Please read the full terms and conditions carefully before completing your registration. If you have any questions, contact our Help Center contact us.

These terms are governed by international gaming laws and licensing authority guidelines, and may be updated from time to time. The latest version will always be available on this page.

2 Account Registration & Usage

A valid account registration is required to access gaming features on TG299. You must provide accurate and up-to-date information at the time of registration.

Account Registration Requirements:

  • Each individual may create one account only. Creating multiple accounts is a direct violation of our Terms and Conditions.
  • The name, date of birth, and contact details provided at registration must be accurate. Providing false information may result in account termination.
  • You are solely responsible for keeping your login password confidential. Sharing your account with anyone else is strictly prohibited.
  • If you suspect any unauthorised access to your account, please contact our support team immediately.
  • Identity verification may be requested as part of the KYC (Know Your Customer) process.

TG299 reserves the right to verify, restrict, or suspend any account, particularly where a breach of terms and conditions is suspected.

3 Age Verification & Eligibility

TG299 is a responsible gaming platform. Our policy is clear: this platform is strictly prohibited for anyone under the age of 18.

  • During registration, you must confirm that you are at least 18 years of age.
  • A national ID card, passport, or birth certificate may be required for age verification purposes.
  • Registering with a false age will result in immediate account closure and possible forfeiture of deposited funds.
  • Allowing minors to participate in gaming is a legal offence, and TG299 operates a strict zero-tolerance policy on this matter.
Warning: Keep your device and account secure to prevent underage members of your household from accessing the platform.

4 Deposit & Withdrawal Policy

All financial transactions on TG299 are handled through a fully secure and transparent process. Payments are supported via popular mobile banking services including bKash, Nagad, and Rocket.

Deposit Conditions:

  • Minimum deposit amounts may vary depending on the payment method. For details, Financial Transactions page.
  • Funds deposited are solely for use on TG299 for gaming purposes.
  • Deposits from third-party accounts are not accepted. The payment method used must be registered in your own name.

Withdrawal Conditions:

  • Withdrawal requests are typically processed within 1–3 business days.
  • KYC verification must be completed before any withdrawal can be processed.
  • Specific wagering requirements must be met before winnings derived from bonuses can be withdrawn.
  • TG299 reserves the right to place withdrawals on hold pending investigation in cases of unusual or suspicious transactions.
Please Note: All financial transactions are secured with SSL encryption. The safety of your funds is our top priority.

5 Bonus & Promotion Terms

TG299 regularly offers a variety of bonuses and promotions. Each offer comes with its own specific terms that must be followed.

  • The welcome bonus is available to new members only and can be claimed once per account.
  • Withdrawing bonus funds typically requires completing a 15–30x wagering requirement, as specified in the detailed terms of each individual offer.
  • Bonuses have a limited validity period. Any bonus not used within the specified time will be forfeited.
  • Any attempt to claim bonuses using multiple accounts or false information will result in the cancellation of all associated benefits.
  • TG299 reserves the right to modify, suspend, or cancel any bonus or promotion at any time.

To see our latest promotions, visit our Latest Promotions Visit our page.

6 Gaming Rules

All games on TG299 are operated in accordance with international standards. While each game has its own rules, certain general regulations apply across the board.

  • All game outcomes are determined by an RNG (Random Number Generator) and audited by an independent third party.
  • If a game is interrupted due to a technical error, TG299 reserves the right to void or restart the bet for that round.
  • In Sports Betting, the odds and conditions for each event are fixed before the game begins.
  • If a user is disconnected during a live gaming session due to a technical issue, they will not be held responsible and the bet will be refunded.

To learn more about detailed game rules, visit our Games View page.

7 Prohibited Activities

To maintain a fair environment on TG299, the following activities are strictly prohibited:

  • Using the platform for money laundering or any other form of illegal financial activity.
  • Using bots, automation software, or artificial intelligence to gain an advantage in gaming.
  • Attempting to gain unauthorised access to other members' accounts.
  • Exploiting system vulnerabilities or technical errors to gain an unfair advantage.
  • Operating multiple accounts using false identities or misleading information.
  • Harassing, threatening, or engaging in misconduct toward other users.
Consequences: Involvement in prohibited activities will result in permanent account closure, possible forfeiture of funds, and legal action where applicable.

8 Privacy & Data Protection

TG299 takes the protection of your personal information extremely seriously. Our data collection and usage practices are detailed in our Privacy Policy.

  • Information provided at registration is used solely for the purposes of delivering and verifying our services.
  • Your personal information is never sold or transferred to any third party.
  • Information may be disclosed in response to legal obligations or requests from regulatory authorities.

9 Responsible Gaming Policy

TG299 believes gaming is entertainment, not a source of income. That's why responsible gaming is a core part of our values.

  • Users can set their own daily, weekly, or monthly deposit limits at any time.
  • If needed, you can use the self-exclusion option to restrict your account for a set period of time.
  • If you notice signs of problem gambling, our support team is always ready to help.

To learn more, visit our Responsible Play View page.

10 Account Suspension & Termination

You may request account closure at any time through our support team. Any remaining balance at the time of closure will be refunded, subject to applicable conditions.

  • TG299 may close an account without prior notice in the event of a breach of these Terms and Conditions.
  • KYC and financial transaction records may be retained after account closure as required by law.

11 Changes & Updates to Terms

TG299 reserves the right to update these Terms and Conditions at any time. Notice will be sent to your registered email or posted on the platform before any changes take effect.

  • Continued use of the platform after any changes have taken effect will be considered acceptance of the updated terms.
  • The most current version of these terms will always be available on this page, with the date of the latest update shown at the top.
Have a question? If you have any questions about our terms and conditions, please contact our Help Center Get in touch. We're always ready to help in Bengali.